These Terms & Conditions cover the text messages Window Fix Guru sends to customers and people who ask us for an estimate. By opting in to text messages from us, you agree to the terms below.
SMS Terms
1. SMS consent communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS communications
If you have consented to receive text messages from Window Fix Guru, you may receive messages related to the following:
- Appointment scheduling and reminders
- Estimate follow-ups
- Service updates
- Customer support
Example: “Hi, this is Window Fix Guru. This is a reminder of your window repair appointment tomorrow at 10:00 AM. Reply STOP to opt out of SMS messaging from Window Fix Guru at any time.”
3. Message frequency
Message frequency varies. You may receive up to 4 SMS messages per week about your appointment or estimate.
4. Potential fees for SMS messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-in method
You may opt in to receive SMS messages from Window Fix Guru in the following ways:
- By submitting an online form on this website with the SMS consent box checked
- Verbally, during a phone call with us
6. Opt-out method
You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive. You may also contact us directly to be removed from our SMS list.
7. Help
If you are having trouble receiving or stopping our messages, reply “HELP” to any SMS message, call us at (516) 841-5048, or reach us through our contact page.
8. Additional options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. Consent to receive text messages is never a condition of getting an estimate or service.
Standard messaging disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP”.
- For assistance, text “HELP” or visit our contact page.
- Message frequency may vary.
- Privacy Policy: windowfixguru.com/privacy-policy/
- Terms & Conditions: windowfixguru.com/terms-and-conditions/
